How a Rat Rubout request works
Rat Rubout is the Department of Public Works program that inspects a property for active rat burrows and baits any it finds. The code duties in the next table still apply inside the house.
- Request it by phone or app: Call 3-1-1 inside the city or 443-263-2220 from outside it, or use the 311 app or the online portal. The call center answers from 6am to 10pm, seven days a week.
- Sign the right of entry form: Rat Rubout workers need a signed right of entry form before entering private property. The permission lasts 120 days. The signer agrees to clean the yard, clear bulk items, stop feeding pets outside and use durable lidded cans.
- Bait only where a burrow is: A Rat Rubout worker inspects for an active burrow and places poisonous bait deep inside it only if one is present, then marks each treated burrow with a yellow flag and leaves a hang card.
- Keep pets clear of flags: Rat Rubout bait sits deep in the burrow, so a pet should reach it only by digging deep. If a cat or dog eats some, DPW says to call a veterinarian or poison control.
Rat Rubout treats burrows. For rats or mice already inside the house, the table below shows who arranges extermination.