Introduction
RodentExterminator.com (“we,” “us,” or “our”) is a referral service. Calls to our phone number connect you with an independent local pest professional. This Privacy Policy explains how we collect, use, and protect information when you use our website, call our phone number, or email us.
Information We Collect
We collect the following categories of information:
Information you provide directly:
- Your email address, and anything you choose to include, when you email us
- Service requests and property information (when you call or submit inquiries)
- Emails you send to [email protected]
Information collected automatically:
- IP address, browser type, and device information
- Pages visited and time spent on the site
- Referral sources and search terms used to find us
Information from third parties:
- Information from service partners regarding your service experience
- Information from advertising networks used for marketing purposes
How We Use Your Information
We use collected information to:
- Connect you with pest control professionals in your area
- Respond to inquiries and provide customer service
- Improve our website and services
- Send relevant communications (with appropriate consent)
- Comply with legal obligations
- Protect against fraud and abuse
Sharing Your Information
We share information in the following ways:
With service partners: When you request rodent control service, we share your contact information and service request with pest control professionals in our network who serve your area. These partners use this information to contact you about your service request.
With service providers: We use third-party services for website hosting, call routing, and email. These providers receive limited information necessary to perform their services.
For legal reasons: We may disclose information when required by law, court order, or to protect our rights and the safety of others.
We do not sell your personal information to third parties for their independent marketing purposes.
Phone Call and Text Message Consent
By providing your phone number and submitting a service request or calling our main line, you consent to receive phone calls and text messages from RodentExterminator.com and the pest control professionals in our network regarding your service request or inquiry. These communications may be made using automated telephone dialing systems or prerecorded messages. Standard message and data rates may apply.
Consent is not a condition of purchase. You can opt out of marketing communications at any time by replying STOP to any text message, following unsubscribe instructions in emails, or contacting us directly.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve user experience. You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.
We use the following categories of tracking:
- Essential cookies for site functionality
- Third-party cookies from service integrations
Your Rights
Depending on your state of residence, you may have the following rights regarding your personal information:
- Right to know what information we have about you
- Right to request deletion of your information
- Right to opt out of the sale of your information
- Right to opt out of marketing communications
- Right to non-discrimination for exercising these rights
To exercise these rights, contact us at the email address below. We will respond within the timeframe required by applicable law.
California residents: This site complies with the California Consumer Privacy Act (CCPA). California residents have additional rights regarding their personal information as outlined above.
Data Security
We implement reasonable security measures to protect collected information against unauthorized access, disclosure, alteration, and destruction. However, no system is completely secure, and we cannot guarantee absolute security of transmitted information.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us for prompt deletion.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Significant changes will be communicated through email or site notification when possible.
Contact Us
For questions about this Privacy Policy or to exercise your rights:
Email: [email protected]
Phone: (888) 733-3114